We have a 30-day return/exchange policy for orders within the U.S. If you are unhappy with your order for any reason, you can exchange it for another size/ color or return the order for a refund within those 30 days. At this time, we cannot accept re
If you need to cancel your order, and it hasn’t shipped yet, we may be able to cancel your order. If your order has already been shipped, cancellation is no longer possible, but you can still return the item after it arrives. How to Cancel: To cancel
We understand that sometimes things don't work out. If you need to return an item for a refund, follow these steps:. Initiate a Return: Visit our support website or contact our customer support team (support@orosapparel.com) to start the return proce
Once an order has been shipped, it cannot be edited or canceled. However, you can process a return or exchange once the item has been delivered. Order Changes: If your order hasn’t shipped yet, contact our support team (support@orosapparel.com) as so
We have a 30-day return/exchange policy for orders in the U.S that have not been worn and still have tags attached. OROS offers a simple exchange process for items that don’t work out. Follow these steps to exchange your product:. Initiate Exchange:
Final sale items have specific return conditions. Here’s what you need to know:. Exchange or Store Credit: Final sale items cannot be returned for a refund but can be exchanged for a different size/color or returned for store credit that never expire
For the safety of your personal information, we are unable to take orders over the phone or via email. If you’re having issues placing your order online at orosapparel.com, please contact our support team at support@orosapparel.com with the details/