All articles
Warranty Information
What is Covered by OROS Warranty?
OROS stands by the quality of its products and offers a 12-month warranty against manufacturing defects. Here’s what you need to know:. Warranty Coverage: The warranty covers defects in materials and workmanship. Filing a Claim: To file a warranty cl
How to Report a Defective Product
If you receive an item with a defect, such as a faulty zipper, OROS is here to help. Here’s how to report the issue:. Document the Defect: Take clear photos of the defective area. Contact Support: Reach out to our customer support team at support@oro